Jewelry sales staff's self -year -end summary evaluation

Sales are a long -term gradual job, and product defects are generally existed. Therefore, salesmen should treat customer complaints correctly, depending on customer complaints such as product sales are equally important or even, they must deal with it carefully. In the process of product sales, it is strictly implemented in accordance with the factory formulation of sales service commitments. Here is the year -end summary of the sales of sales to facilitate everyone to learn.
The year -end summary of sales 1
20_ years, all the business personnel of the headquarters under the company's leadership, focusing on the target tasks of 20_n years, the specific summary is as follows:
. The overall goal of the overall goal. Completion:
Sales 175__ yuan, and complete the target plan (225__) 77, __
to return the cage 110__ yuan, the ratio of sales revenue is 6__.
(1) In terms of sales
mainly affected by the following factors:
1, _X group business decline is serious.
20_ -year the customer completed the sales of 180__ yuan, and in 200_ due to new leadership and new policies, this year_X's X -brand units have been rectified and adjusted, especially _ Group, _ Fan and other major major majority. After the customer is qualified for iron cards, our cardboard box sales business has been greatly reduced, and the business of other X brand customers is also affected to varying degrees. It is expected that the entire_ Group sales will sell for about 80__ yuan, which is more than the plan issued by the company at the beginning of the year. _ The difference is far.
2. _ Ceramic Group's expected sales of the customer at the beginning of the year are not less than 50__, but because our current quality and price failure cannot meet the needs of customers, our business share has not only expanded, but also shrinks. If we can make considerations in pre -printing, its sales share will increase.
3. Affected by quality and delivery. Such as _, _, _, _ x, etc. Ceramic factories such as the strength of the cardboard, the color difference and the printed position of the printing of the cardboard, and the saturation of our color printing in the first half of the year, the customer's order cannot be followed, so that the customer's confidence in our confidence in us It was shaken and affected some sales.
(2) In terms of capital return
The main funds of _ glass, _ fan expires failing to return in time, plus the business share of _x ceramics, _ fans To. Although some funds have failed to expire, the receivables are quite large.
It, affected by the great market environment, the general customer payment is postponed, causing our return plan to the incomplete operation, which affects the overall operation of the company.
. Mainly do the following aspects:
1. Focus on work discipline and professional moral quality.
The adverse phenomenon such as poor discipline and low work efficiency of individual salesmen in the headquarters, on the one hand, take individual talks; on the other hand, we increase the implementation, implementation, and supervision of the system. The work reporting system has been improved, which has significantly improved the spiritual appearance of the salesperson and improved work efficiency. At the same time, we use some typical cases to educate and wake up business personnel in a timely manner, develop good professional ethics and literacy, and increase the phenomenon of promoting and monitoring to prevent damage to the interests of the company and damage the image of the company.
2. Strengthen the review of orders and the delivery of inventory products to minimize inventory and reduce corporate risks.
This year, we have learned lessons from previous experience, especially for the fan industry. We strictly fulfill the approval procedure of ordering, control from the source, and face the finished product of the inventory. Do your best to achieve a certain effect.
3. Improve the service quality and business capabilities of the salesperson, so that the business of a group of old customers can consolidate and develop.
In daily work, we ask the salesperson to do the following:
(1) Strengthen communication with customers, think more about ways, and establish good cooperative relationships; n (2) The work should be in place, the service should keep up, and the customer's production and operation and the situation of competitors should be treated in a timely manner, and the problems are discovered in a timely manner;
(3) The customer's requirements and product quality conditions will be given to the relevant The department, and strengthen the communication and cooperation with the horizontal department, so that our product quality and service can meet the needs of customers;
(4) Concentrate on the relationship between Shunhui Dedu Factory, do a good job of pre -sale and sale. After the after -sales service, the business is consolidated, and the larger and bigger;
(5) actively participate in the development of the new business. After hard work in the first half of the year, two customers (__X Ceramics and __ Antiper Co., Ltd.) were successfully opened up, which is expected to become a new profit growth point in the second half of the year.
(6) Increase the return of funds to avoid corporate risks. In terms of paying back, the entire department has formed a consensus to place the work in the top priority. For a long time, the two headquarters in charge of division of labor and cooperation, personally urged and assisted the salesperson to pick up the plan to pursue the payment, and has never been relaxed. So far, the vast majority of customers will return to cage. The return speed is slow. (Such as _ plant, _ plant, etc.)
. Existing problems:
1. The daily management work of the department needs to be further strengthened;
. The overall funds are not ideal, and the expected requirements are not met. ;
3. The work effect of pressing libraries is not obvious;
4. The work responsibility and work plan of individual salespersons are not strong, and the business ability needs to be improved;
5. The development of new business is not enough , Small business growth;
6. The tasks issued by the company are somewhat separated from reality, and the performance assessment unreasonable affects the work emotion of the salesperson.
The year -end summary of sales 2
Compared with other colleagues, the results I have achieved are insignificant. By reflecting on the gains and losses of this period of time, I think I still have a lot of deficiencies in my work.
1. There are many recent things, there is no reasonable planning time, and the work bar is not rational, so it is a waste of time. Sometimes many things are concentrated in one piece. I feel that my hands are busy. I do n’t know where to start. As a result, I ’m doing it. I did n’t do anything well.
2. The key points are not grasped. Sometimes, in order to complete the task stipulated by the company, a lot of the original planned tasks are put down. As a result, the scheduled work is not completed, and the task effect is not good. At this point, it feels at passive work.
3. There are too few new customers to develop!
4. Innovation of the law, knowledge cannot keep up with the progress of the times!
The above deficiencies, I am determined to from the following fews. Improved improvement:
1. Try to develop new customers in various ways, find some powerful wholesalers, and use their own customer resources to bring them into the terminal field, and to strengthen the rest of the way through the cleaning of the building. Development.
2. Adhere to the end of today, and make today's summary and tomorrow's plan after get off work. This summary is targeted. What are completed and what is yet to be improved. It is clear at a glance. Even if there are many things the next day, there will be no clue.
3. Enhance the initiative of your own work, do things to distinguish between the main and seconds, and try not to be disturbed by other factors. At the same time, communicate more with colleagues, learn their advantages, and make up for their shortcomings.
4. Learn more about rest time, read some professional books, and increase your knowledge!
In addition to the requirements and expectations of work, in terms of your own quality, I think I still have a lot of greatness Enhancement space. To do business, it is necessary to have a cheerful personality and communicate with the outside world, and this is also the obstacle that I can't break through. _In Year, I want to open my thoughts more and integrate myself into the collective life; after work, go outside and walk around, broaden my own vision, enrich my social experience and experience, so Growth is very helpful, and it is also necessary; more importantly, we must learn to deal with various things independently, and you cannot rely too much on others. In this regard, all leaders and colleagues are the role models for me to learn. Essence
of course, in the new year, there are still many places to improve and improve. I will continue to summarize and reflect on myself, strive to meet the company's development requirements, and achieve greater breakthroughs.
The year -end summary of sales 3
In unknowingly ushered in a new year in the busy work. Looking back on the work process of this year, as an employee of the company X, we are deeply deep Feel the spirit of the vigorous development of a certain enterprise, the spirit of someone's hard work. Beer is an ordinary employee of the X sales department. When he first arrived, the comrade was not very proficient in real estate knowledge, and he was more unfamiliar with new environment and new things. With the help of the company's leaders, Moumou quickly learned the company's nature and its real estate market. As a member of the sales department, the comrade deeply felt the heavy responsibility of his shoulders. As the facade of the enterprise, the window of the enterprise, and the self -words and deeds also represent the image of an enterprise. Therefore, it is necessary to improve your own quality and high standard requirements. On the basis of high quality, we must strengthen their professional knowledge and professional skills. In addition, we must learn more about the dynamics of the entire real estate market and walk at the forefront of the market.
In this period of training, a certain comrade has become a qualified salesman and strives to do his own job.
Crills in the real estate market, the company jointly jointly completed the sales work with a certain company in a certain year. During this time, a certain comrade aggressive and cooperated with the employees of a certain company, with the purpose of sales, completed the formulation of the business price under the guidance of the company's leadership, planned to complete the advertising publicity before the Spring Festival, and laid the monthly sales climax of the monthly sales climax. Base. Eventually, a certain month of the contract was completed in a certain month. After the baptism of this company, a certain comrade has received a lot of professional knowledge from all aspects, which has improved all aspects.
X's cooperation with Company X in the late year of X, which is another major change and quality leap in the company. During this period, it was mainly targeted at the sales of houses. After the previous sales department's preparation of the house's internal subscription and other means, it created a hot scene. In the sales department, comrades served as two positions: internal industry and accounting. The increase in the workload and the systematic and regularization of sales work appear to be heavy and among them. At the opening of the market, the comrade basically worked overtime every day to complete the work. After more than a month of familiarity and understanding, a certain comrade immediately entered the protagonist and skillfully completed his own job.
Due to the huge amount of housing funds, the comrade was cautious and serious during the receipt of the payment. Now it has received tens of millions of houses. Each account complements each other and does not make mistakes. In addition, the monthly work summary and weekly meeting during the sales process, the comrade continuously summarizes his own work experience, finds out disadvantages in time and improves early. In just three months, the sales department cleaned up the second phase of the house, and the remaining room was sold out in the first phase. Among them, the efforts of the comrades and other sales department members were inseparable. The year of X is meaningful, valuable, and harvested. With the efforts of each employee, the company will have new breakthroughs and new weather in the new year, which can occupy a place in the increasingly fierce market competition.
The year -end summary of sales 4
has also been one year since I joined _x jewelry in 20_x.
In this year's work, I constantly challenged myself, worked hard for work, strictly abide by the rules and regulations of the mall, and hone work ability in practice, so that my business level has greatly improved.
I knows that the progress in my work is inseparable from everyone's help, and it has been highly recognized by the leaders of the mall. In the X -month of 20_ years, I will be the position of the chief of the cabin. Affirmation. Looking back at the storm road I experienced a year, I made the following work summary:
. The quality of moral quality and professional ethics
The sense of responsibility and career, the attitude of work is correct, serious and responsible, strengthen the learning of professional knowledge, and continuously charge yourself. This is the source of selling jewelry confidence.
. The quality of work quality, benefits and contributions
The completion of quality and quantity, high work efficiency, and at the same time learned a lot of things in work, also exercised yourself. After unremitting efforts, it is your own. Work performance has been greatly improved.
. Experience at work, sales are an art
as a jewelry salesperson, we must pay attention to language skills, so that customers should buy satisfactory jewelry to consider several aspects at all times:
1. Careful reception customers can ask for 3 meters, 1 meter inquiry, smile service is the key, and artificially create a relaxed and pleasant shopping environment.
2. Fully display jewelry jewelry. Because most customers lack their understanding of jewelry knowledge, it is very important to display jewelry jewelry. The more satisfaction with the customer's understanding of jewelry "It is the customer's advertisement.
3. Promoting transactions. Due to the relatively high value of jewelry in jewelry, customers are under pressure before the final transaction.
4. Familiar with the wearing, maintenance, use, place of origin, quality.
5. After -sales service, when the customer's work is not over, the work of the salesperson is not over. You should introduce the knowledge of wearing and maintenance in detail, and finally say that some blessings are the customer's mood. Enhance the feelings with customers and look forward to the occurrence of secondary consumption.
6. Seize the opportunity of each sales, wait for the customer to come, pay attention to their appearance, be clean and decent, and stick to makeup every day.
. The deficiencies and efforts at work
The summary of the work over the past year. Although there are many improvements, there are still many places where improvement and shortcomings. For example, the understanding of jewelry is not enough. It is also necessary to strengthen learning. You should also improve your sales skills. You also need to learn knowledge in this area. It is important to learn from the success of others. Sometimes if the sales are not good, the thought is negative. There is not enough summary after the failure of sales. There is a reason for each sales failure. For example, whether the jewelry recommended by customers meets the needs of customers and whether the attitude of the customer is hard to cause the customer's dissatisfaction. Whether the customer fully shows the jewelry of jewelry? And so on. These need to think about it. As a chief of the cabinet, just like a squad leader who led the soldiers, the influence of the front line, infected members are very important. As the chief of the cabinet, it must first play an example. The exemplary role is a group. energy. Learn each other and make progress.
In short, I work and be happy in this year! Since I walked out of the ivory tower in school, I was like a flower in the greenhouse. Essence From the X -month report to join the industry to the present, it has passed by unknowingly a year. I was originally optimistic about tea sales. Under my persistence, I was finally assigned to the jewelry sales department and started a new "process" that had nothing to do with professionalism in my life.
The serious review of this year's time, from nothing to the current ethical, all filled my sweetness and bitterness. However, I am deeply grateful to it because of all the experience of all this. Towards maturity and stability.
The year -end summary of sales 5
Misatoba has been engaged in sales since 20__ years. With the leadership and help of the factory operating work in the past three years, coupled with the assistance of all employees, he is based on his own job. Discipline, work hard, work hard and resentment, as of __ year __ month __ day, __ year complete sales __ yuan, complete annual sales tasks _%, the payment return rate is _%, the sales unit price decreases last year_ %, Sales and payment return rates decreased compared to the same period last year, _%and _%. The summary of the sales of the __ years is as follows:
1. Effectively implement the job responsibilities and earnestly perform their own job
as a salesperson, your own job responsibilities are:
. Thousands of everything are everywhere Complete regional sales tasks and promptly refer to the payment;
. Strive to complete the requirements of the sales management measures;
. Responsible for strict implementation of the product's exit procedures;
4. Active and extensive Collect market information and sort out the leaders in time;
5. Strictly abide by the factory discipline and various rules and regulations;
6. The sense of responsibility of the professionalism and height of the work of work;
7. Complete other tasks assigned by the leadership.
D duty is the requirements of employees' work, and it is also the standard for measuring the work of employees. Since I engage in business work, I have always used the job responsibilities as the standard of action. The clauses require their own behavior. In the past few years, in the business work, first of all, you can start with product knowledge. While understanding the technical knowledge, you can carefully analyze market information and formulate marketing plans in a timely manner. Secondly , Diligorability, analyze market conditions, existing problems and response plans in order to improve together. In daily affairs work, after receiving the tasks arranged by the leadership, he actively handles the task on time under the premise of ensuring the quality of the work.
In short, through several years of practice, it is critical to prove that as a salesman business skills and performance, which is the standard for inspecting the gains and losses of the salesman. This year, due to the __ -system power grid inspection and acceptance, the project stop and the funds of the agricultural and electricity system were not in place. In addition, the lack of business knowledge, the low business skills, and the rapid market changes, which led to poor performance.
. Clarify the task, take the initiative, and strive to complete the quality and quantity to complete on time
This in the work that you always understand that there is only a superior relationship, whether it is internal and external work. Don't be sloppy or neglect. On the one hand, when accepting the task, on the one hand, actively understand the leadership intentions and the standards and requirements that need to be achieved, and strive to complete it in advance within the required period of time. On the other hand, we must actively consider and supplement improvement.
. For example:
1. In September this year, the __ branch plant suspended the lease agreement and discontinued production, and the accumulation of silicon in the factory was estimated to be about 80 tons and 20 tons of heavy crystal stones. The lessee had left. For safety considerations, the leaders instructed to return the materials deposited in the branch as soon as possible. After receiving the mission, they contacted the vehicle and talked about the freight price on the same day. In the process of loading, due to the inaccurate weight of the vehicle, about 10 tons left after the three vehicles were over. The price will be shipped back on the same day, which can save time and reduce costs.
2. In late August this year, to __ to travel, __ multiple industrial Co., Ltd. material bidding. The bidding involves the procurement of future materials, which is important. Come to relevant information, I know that the bidding bidding is very important for our factory and myself, and I feel that I have no way to get started because I have not participated in the formal bidding meeting, so I thought about it. Starting from relevant departments to collect the details of relevant bidding companies and the supply price of product supply, the bidding is paved. Through their unremitting efforts, in the process of bidding, they successfully passed qualification review, business defense and technical defense. The YH5WS-17/50 zinc oxide moatter produced by the factory won the bid in this bidding, which laid a firm foundation for future sales of the product.
. Correctly treat customers' complaints and solve timely and properly n Sales are a long -term gradual job, and product defects are generally existed. Therefore, salesmen should properly treat customer complaints. It is even more important, and it must be handled carefully. In the process of product sales, it is strictly implemented in accordance with the factory formulating sales service commitment. When receiving a customer complaint, first of all, we should earnestly make a record of customer complaints and verbally make promises. Secondly After the instructions of the leaders, they formulate a response plan with relevant departments. At the same time, they should communicate with customers in a timely manner to make customers satisfied with the processing plan.
. Careful learning the knowledge of our factory products and related products, and determine the agent product variety according to customer needs
Thisy is a prerequisite for product knowledge. In the process of sales, it also pays attention to the learning of product knowledge. The use, performance, and parameters of the products produced by the factory can basically have questions and answers, and they can basically grasp the use and installation of related products.
In the general arrangement of agency products, through the understanding of the northern Shaanxi region, the variety of agents is divided into two categories: first, products with high technical content and large added value, such as 35KV lightningrs, 35 fuses and current limit flow There are problems with after -sales service of such products, etc., and the second is the 10KV line iron attachment, gold gear, bow, bow, horizontal burden, etc. The amount of such products is large, but the added value and manufacturers are mostly difficult to sell.
. The market analysis of electrical products
__ The area is large, but the construction of the power grid is relatively backward. With the deepening of the power grid transformation, the manufacturers will be sold to the west behind, which will cause the market to continue to be detailed. Return and competition is increasingly fierce. Most of the power units in northern Shaanxi are agricultural and electricity systems. After several years of agricultural network transformation and construction, because the funds are not in place, only 40%of the tasks have been completed, so the regional market potential is huge. The market analysis of the __ region is as follows:
(1) Market demand analysis
__ Although the market potential is huge, most county bureaus in the __ region belong to the provincial agricultural power system, and material procurement is bidding by the provincial bidding. The bureau organizes the bidding and distribution, and the __ The Power Supply Bureau is managed by the Provincial Agricultural and Electricity Bureau, but the material procurement belongs to the provincial bidding bid unified bidding. One step deeper, its procurement decision is in the provincial bidding bureau, and our factory has not bid in the provincial bidding bureau and won the bid, and the county bureaus of the __ region belong to __ The formation of large -scale sales is indeed difficult and must work hard at the Provincial Bidding Bureau. According to the information collected now, whether the __ whether the power supply bureau continues to the power grid renovation depends on the provincial agricultural and electricity bureau's funding, because the funds required for the renovation in recent years shall be guaranteed by the Provincial Agricultural and Power Bureau for assets to deduct the loan. According to the status quo of the bureau It is now unable to return the interest of the loan. According to the relevant personnel of the bureau, the power grid transformation in the __ region may stop.
(2) Competitors and price analysis
In recent years, through their own understanding of the region, there are two types of electrical manufacturers in the __ region: the other is __ (branch plant), __, etc. This kind of enterprise has entered __ market earlier and has strong strength, and at the same time, it is a shortlisted enterprise of the provincial bidding bureau. Its sales price is basically the same as that of our factory, so it has formed a scale sales; the other is __ and other Enterprises enter the __ market late but the sales price is relatively low. The sales price of the __ type of lightning weapon is only 80 yuan/branch, and the sales price of PRW7-10/100 is 60 yuan/branch. Such companies basically occupy the field of agency sales.
If 6. 20__ year regional work ideas
The work in the past year, there are still many problems and deficiencies in your own work. In terms of working methods and skills The year of my own plan to take advantage of the gains and losses last year, and focus on the following aspects:
(1) Based on the sales of the __ -year region and market changes, it plans to focus on the Yan'an area. The first is to do a good job of self -purchased work in each county bureau, choose county bureaus with large amounts and good economic conditions, such as: __ as the focus, and at the same time, __ has been renovated for three years. The county's self -purchase work; the second is to purchase the electrical materials of __ oil ore, and the third is to adopt the form of an agent in the __ area to allow the agent to start the sales of the county bureau.
(2) In response to __ regional and county bureaus without power procurement, the plan cannot be relaxed to the __ power supply bureau continues to work. In order to do the work of the provincial bidding bureau. At the same time, it is planned to find a strong and relationship agent, mainly to do the work of __ Co., Ltd. to expand the sales channels.
(3) The __ Electric Power Bureau, __ Electric Power Bureau that has been formed formed by __ has suspended the basics of the reconstruction of the year. Formation of scale.
(4) In order to actively cooperate with agency sales, it is planned to study the knowledge and performance and use of the product after determining the product variety to facilitate the agency product to quickly enter the market and form sales.
(5) When doing a good job of doing business, I plan to study business knowledge, skills, and sales of sales to improve their theoretical knowledge, strive to continuously improve their comprehensive quality, and lay the human resources foundation for the development of the enterprise.
(6) In order to ensure the completion of the annual sales tasks, I usually actively collect information and summarize it in a timely manner, and strive to develop the market in the new area to expand the market share of the product market.
7. Some suggestions on sales management measures
(1) 20__ annual sales management measures are clear and simple, clarify the regional, tasks, expenses, assessments, and rewards The two clauses are deleted, and after the assessment of the salesperson at the end of the year, it will be fulfilled according to the method.
(2) 20__ year, we should conscientiously revise the standardized and unified sales management measures under the premise of joint negotiation and satisfaction of the salesperson to make it adapt to a wide range of adaptation and adapt to local conditions. Essence
(3) 20__ year should be loosened to the salesperson under the premise of the situation permit, lift the fixed eight-hour working system, and adopt a regular report summary. The salesperson can handle other affairs for 1-2 days a week to 2 days. If the business trip should be reported to the leader's destination and return time, and the factory will be arrived at the factory on time after receiving the notice of the leader, so that the salesperson has sufficient time for sales planning.
(4) Due to the atrophy of the regional market, the fierce competition of the peers, and the decline in the price, the __ -year leaders should carefully examine and comprehensively comprehensively comprehensively feedback on the market conditions and the salesperson's information, and formulate the factory price of factory conditions and market conditions, so as to use the factory prices in order to use the market price to use the factory prices in the market. Stimulate the sales enthusiasm of the salesperson.

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